Welcome to thegiftz.in (the "Site"). Your privacy is important to us, and we are committed to protecting the personal information you share when you browse, shop, or interact with us. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the choices you have regarding your data.
1. Who We Are
thegiftz.in is operated by The Giftz Private Limited, a company incorporated under the Companies Act, 2013, having its registered office at:
The Giftz Private Limited
4th Floor, B-10, G-Block,
DLF Cyber City, Phase III,
Gurugram, Haryana 122002, India
Email: privacy@thegiftz.in
The Giftz Private Limited 4th Floor, B-10, G-Block, DLF Cyber City, Phase III, Gurugram, Haryana 122002, India
2. Scope of This Policy
his Policy applies to all personal data processed in connection with:
- The website thegiftz.in and any sub-domains (collectively, the "Site").
- Mobile applications, email newsletters, SMS alerts, and any other digital or offline services we provide.
- It does not cover the practices of third-party websites that may be linked from the Site. Please review those sites’ privacy notices before providing any personal information.
3. Legal Bases for Processing
We process personal data in accordance with applicable Indian law, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and the forthcoming Personal Data Protection Bill, 2023. Where required, we rely on one or more of the following legal bases:
| Legal Basis | When It Applies |
|---|---|
| Consent | When you explicitly opt-in to receive marketing communications or enable location services. |
| Contract | To fulfil orders, deliver products, provide customer support, or otherwise perform the services you request. |
| Legitimate Business Interest | For fraud prevention, security, analytics, and improving the Site’s functionality. |
| Statutory Obligation | When we must retain records for tax, accounting, or regulatory purposes. |
4. Information We Collect
| Category | Sources | Typical Examples |
|---|---|---|
| Identifying Information | Account registration, checkout, newsletter sign-up | Name, email address, phone number, mailing address, date of birth. |
| Transactional Data | Purchases, refunds, returns | Order ID, product details, payment method, transaction amount. |
| Technical & Usage Data | Cookies, web beacons, server logs | IP address, device type, browser, operating system, referral URL. |
We do not collect or store any of the following without explicit consent: biometric data, health information, or any data classified as “Highly Sensitive Personal Data” under Indian law.
5. How We Use Your Information
- Order Fulfilment & Delivery – Process payments, generate invoices, ship products, manage returns and warranties.
- Account Management – Authenticate login, maintain preferences, enable wish-lists.
- Customer Support – Respond to inquiries, resolve disputes, provide technical assistance.
- Personalisation – Curate product recommendations, offer personalized discounts.
- Marketing & Communications – Send newsletters, promotional offers, and updates.
- Security & Fraud Prevention – Detect suspicious activity, verify identity.
6. Contact Us
Privacy policy
Email:
privacy@thegiftz.in
Phone:
+91 124 555 1234